Right now, we’re shipping internationally to Canada, the United Kingdom, and Australia—but as we grow, our underwear will be taking a vacation wherever you are (we’ll buy the drinks).
Our international shipping partners are DHL Global (UK and Canada) and UPS (Australia); your order is sometimes passed to a local carrier in your area.
All international orders should arrive within 7-14 business days after they’re placed. You may contact your carrier directly to inquire about your package’s status,
And because we love the planet, we’re making all our shipping carbon-neutral! We work with high-quality carbon offset partners to invest in climate projects that sequester carbon. To learn more about our plan to become climate positive click here.
We offer free shipping thresholds in all international markets, with a flat fee for orders under the threshold. Details on each market below:
Canada: $20 CAD flat shipping fee; free shipping for orders above $250 CAD
UK: 10 GBP flat shipping fee; free shipping for orders above 75 GBP
Australia: $35 AUD flat shipping fee; free shipping for orders above $190 AUD
Please be advised, we cannot refund original shipping costs when returning products.
Our Parade Promise is that if something doesn’t fit or feel right within 30 days of receiving your order, please reach out to email@example.com with a note on what you want to return, why you want to return, and if you are looking to receive a store credit or refund.
Original shipping costs are non-refundable.
Complimentary promotional items are final sale and cannot be returned for refunds or store credit.